Privacy Policy

At Stio Clothing Shop, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (stio-clothing.com) and tell you about your privacy rights and how the law protects you.

1. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes payment card details (processed securely through our payment providers).
• Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your order including managing payments, fees and charges
• To manage our relationship with you which will include notifying you about changes to our terms or privacy policy
• To enable you to partake in a prize draw, competition or complete a survey
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you

3. Data Sharing and Disclosure

We may share your personal data with the parties set out below for the purposes set out in this privacy policy:

• Service Providers: Who provide IT and system administration services, payment processing, order fulfillment, and marketing services.
• Professional Advisors: Including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• Government Authorities: Who require reporting of processing activities in certain circumstances.
• Third Parties: To whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

4. Data Storage and Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your personal data may be transferred and stored outside of your country of residence, including to the United States where our primary servers are located. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including:

• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to processing of your personal data
• The right to request restriction of processing your personal data
• The right to request transfer of your personal data
• The right to withdraw consent

If you wish to exercise any of the rights set out above, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

• Strictly Necessary Cookies: These are required for the operation of our website.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website.
• Functionality Cookies: These are used to recognize you when you return to our website.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this privacy policy.